This is a summary of our new privacy policy which takes effect on Feb 1th, 2020.Our policy applies to all websites of Webito Infotech linked here, as well as the products and services they contain. The detailed policy mirrors this summary and constitutes the legal document.
Webito Infotech has never sold your information to any third party for advertising or monetary purposes, nor will we ever do so. This commitment has been steadfast for nearly 20 years and continues unchanged. Our policy outlines what information we collect from you, how we use it, who can access it, and your options.
At Webito Infotech, we only collect necessary information essential for providing our services to you. This includes details you voluntarily provide through email, contact forms, or when requesting our services or making purchases. We store your name, contact information such as phone numbers, social profiles, address, and project-related details.
When you visit our websites or use our services, we automatically log basic information like your site navigation, location, accessed features, and settings. This helps us enhance our websites, improve services, and better serve you.
At times, we receive information indirectly. For instance, if you inquire about our services through referral programs or reselling partners, or authenticate via services like LinkedIn, Google, or Facebook, they may share your contact details with us. We use this information to fulfill your requests. If you interact with our brand on social media (e.g., liking, commenting, retweeting, mentioning, or following us), we may access your profile information and interactions, retaining this data even if you later delete it from social media platforms.
We use your information to provide the services you've requested and to manage your accounts. This includes communicating with you about the services you use, handling customer support requests, informing you about new services, opportunities for feedbacks, and updates to our policies. We analyze collected information to better understand user needs and enhance our websites and services.
We are obligated to have a legal basis for collecting and processing your information. Typically, this is either your consent or the necessity to provide the service you've requested. If neither applies, we must justify our actions under another legal basis, such as our legitimate business interests.
You can opt out of certain uses of your information by not providing it initially or by later opting out. You can also disable cookies in your browser, though this may affect certain website functionalities. We disable all third-party cookies across Webito Infotech websites.
Access to your personal information is limited to our employees and vendors who require it for legitimate business purposes.
The European Economic Area (EEA) grants specific rights to data subjects (including access, rectification, erasure, restriction of processing, data portability, and the right to object and lodge complaints). Webito Infotech commits to providing these rights regardless of your country of residence.
We retain your personal information only for as long as necessary for the purposes outlined in our Privacy Policy. Once your information is no longer needed, we will delete, anonymize, or securely isolate it, as appropriate.
If you use Webito Infotech services to handle third-party data, such as information about your customers or employees, you are entrusting that data to us for processing.
As a service provider, you may share data related to your customers, employees, or vendors as part of project development. You retain ownership of this service data. We protect it, restrict access to it, and process it solely according to your instructions. You have the right to access, share via third-party integrations, and request exportation or deletion of this data.
We retain this data for as long as you use Webito Infotech services. After you terminate your contract, with your consent, we may retain data backups for a specified period. Your data will be deleted from our development and backup servers upon your request.
If you are in the European Economic Area and believe that someone has entrusted your information to us for processing (e.g., your employer, employee, or a company whose services you use), you can request actions regarding your data. To exercise these rights, please contact the entity that entrusted us with your data, and we will collaborate with them to address your request.
There are some limitations to the privacy we can promise. We will disclose personal information if necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users' safety. We do not currently honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.
Third-party websites and social media widgets have their own separate privacy policies. Always check the relevant privacy policy before sharing personal information with third parties.
You can contact us to ask questions about our privacy practices, request a GDPR-compliant Data Processing Addendum, notify us if you believe we have collected personal data from a minor, or request the removal of your personal information from our blogs or forums. You can also review our Security Policy and Privacy Policy.
We will notify you if we make any significant changes to our privacy policy or if we decide to sell our services.
This Privacy Policy statement is made by the Webito Infotech Group, consisting of all entities listed here (collectively, "Webito Infotech," "we," "us," or "our"), and is effective as of May 25, 2018. It applies to all our divisions: Webito Infotech Limited and Netlancers Inc DBA Webito Infotech.
Webito Infotech has prioritized customer and user privacy for nearly 20 years, long before it became politically correct, fashionable, or legally required. We collect only the minimum necessary information, gathering it only when essential for business or a specific transaction. We inform customers about the information we have on them and allow them to opt out of specific engagements. Our primary commitment is that we do not earn revenue from advertising—never have, never will—even if you only submit a project inquiry without opting for our services. We avoid the conflict of interest between gathering customer information and generating advertising revenue, which inevitably compromises customer privacy.
This policy aims to explicitly state the information we gather on our customers and website users, how we will use it, and how we will not. While the policy may be longer than we would prefer, it is necessary to unambiguously address all relevant scenarios. We strive to keep the language as simple and direct as possible.
This Privacy Policy applies to all Webito Infotech websites that link to it, as well as to the products and services provided through these websites and our mobile applications. It does not apply to any of our websites, products, or services that have a separate privacy policy.
This Privacy Policy is divided into three parts:
This part addresses how Webito Infotech collects and uses information about website visitors, potential customers, users of Webito Infotech’s services, and others who contact Webito Infotech through forms or email addresses published on or linked to our websites.
This part explains how Webito Infotech handles data you entrust to us when you use our products and services or share personal or confidential information while requesting customer support.
This part covers topics relevant to both Parts I and II, as well as other general topics such as Webito Infotech’s security commitments and how we will inform you of changes to this Privacy Policy.
We collect information about you only if we need the information for some legitimate purpose. Webito Infotech will have information about you only if (a) you have provided the information yourself, (b) Webito Infotech has automatically collected the information, or (c) Webito Infotech has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
In addition to the purposes mentioned above, we may use your information for the following purposes:
Legal Processing Bases Applicable to Webito Infotech: If you are an individual from the European Economic Area (EEA), our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of Webito Infotech or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information or may need your personal information to protect your vital interests or those of another person.
Withdrawal of consent : Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.
Legitimate interests notice :Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.
Opt out of non-essential electronic communications : You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails related to services you acquired.
Disable cookies : You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails related to services you acquired.
All Webito Infotech group entities listed here have access to the information covered in Part I. We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.
Employees and Independent Vendors: Employees and independent vendors of all Webito Infotech group entities have access to the information covered in Part I on a need-to-know basis. We require all employees and independent vendors of Webito Infotech group entities to follow this Privacy Policy for personal information that we share with them.
Third-Party Service Providers: We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers, and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Other cases :Other scenarios in which we may share the same information covered under Parts I and II are described in Part III.
If you are in the European Economic Area (EEA), you have the following rights with respect to the information that Webito Infotech holds about you. Webito Infotech undertakes to provide you with the same rights no matter where you choose to live.
Right to access : You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information source, purpose, and period of processing, and the persons to whom the information is shared.
Right to rectification : You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you.
Right to erasure : You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restriction of processing :You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to object : You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
Right to complain : You have the right to complain to the appropriate supervisory authority if you have any grievances against the way we collect, use, or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
We retain your personal information for as long as it is required for the purposes stated in this privacy policy. We may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. We may store your information as we do required information related to our customers for legal means and financing and future contact purposes.
You may entrust information that you or your organization (“you”) control to Webito Infotech in connection with the use of our services or for requesting technical support for our services. This includes information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services (if you are a processor). The data may either be stored on our servers when you use our services or transferred or shared with us as part of a request for technical support or other services.
(All the information entrusted to Webito Infotech is collectively termed “service data”)
We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.
We process your service data when you provide us instructions through the various phases of our services or project development.
Webito Infotech Group and Third-Party Sub-Processors: In order to provide services and technical support during the development, the contracting entity for which you want to acquire third-party services.
Employees and Independent Vendors: We may provide access to your service data to our employees and individuals who are independent contractors of the Webito Infotech group entities involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze, and resolve errors, and (ii) manually verify emails reported as spam to improve spam detection. We ensure that access by our employees to your service data is restricted to specific individuals and is logged and audited. Our employees will also have access to data that you knowingly share with us for project development, technical support, or to import data for testing purposes for project development needs. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the Webito Infotech group.
Employees and Independent Vendors: We may provide access to your service data to our employees and individuals who are independent contractors of the Webito Infotech group entities involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze, and resolve errors, and (ii) manually verify emails reported as spam to improve spam detection. We ensure that access by our employees to your service data is restricted to specific individuals and is logged and audited. Our employees will also have access to data that you knowingly share with us for project development, technical support, or to import data for testing purposes for project development needs. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the Webito Infotech group.
Other cases :Other scenarios in which we may share information that are common to information covered under Parts I and II are described in Part III.
We hold the data in your account as long as you choose to use Webito Infotech Services. Once you terminate your contract with Webito Infotech or the project is completed and delivered, your data, code, and database will be stored for backup and repository purposes only in a secured environment. Your personal and service data We hold the data in your account as long as you choose to use Webito Infotech Services. Once you terminate your contract with Webito Infotech or the project is completed and delivered, your data, code, and database will be stored for backup and repository purposes only in a secured environment. Your personal and service data.
If you are from the European Economic Area and you believe that we store, use, or process your information on behalf of one of our customers, please contact customer support if you would like to access, rectify, erase, restrict or object to processing, or export your personal data. We will extend our support to our customers in responding to your request within a reasonable timeframe.
Our services are not directed to individuals under 16. Webito Infotech does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to us through this form with the details, and we will take the necessary steps to delete the information we hold about that child.
We have taken steps to implement appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to check our Security Policy or write to us through this form with any questions.
We share your personal information and service data within the Webito Infotech Group. By accessing or using our products and services or otherwise providing personal information or service data to us, you consent to the processing, transfer, and storage of your personal information or service data within the United States of America, the European Economic Area (EEA), and other countries where Webito Infotech operates. Such transfer is subject to a group company agreement that is based on the EU Commission’s Model Contractual Clauses.
Some internet browsers have enabled ‘Do Not Track’ (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don’t wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.
Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.
We offer publicly accessible blogs on our websites. Please be aware that any information you provide on these blogs may be used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and forums. Webito Infotech is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with Webito Infotech. To request the removal of your information from our blogs, you can contact us through this form.
Our websites and blog include social media widgets such as Facebook “like” buttons and Twitter “tweet” buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate on the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process, or governmental request, including to meet national security requirements.
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.
We make every effort, including periodic reviews, to ensure that the personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us through this form. We’ll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.
We may modify the Privacy Policy at any time, upon notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days’ advance notice of the changes by email to your primary email address. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your personal information is used, you should check back at Our Policies periodically.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
The terms and conditions and transactions contemplated hereby shall be governed by and construed and interpreted in accordance with the state of Gujarat, India, without regard to the choice-of-law principles thereof. The United Nations Convention on the Contracts for the International Sale of Goods shall not apply to any agreement done with Webito Infotech or its subsidiary or parent company/companies. Any action seeking legal or equitable relief arising out of or relating to these Terms or the Manual will be brought only in the courts of Surat, Gujarat, India.
Webito Infotech believes in helping its customers as much as possible, and has therefore a considerate cancellation policy. We, as a merchant, provide a service that comes in the form of services. As such, our offering is not a tangible product that can be returned for a refund. It can be used immediately upon receipt; there is no product to return.
All cancellation requests must be submitted to the Project Management Office (PMO) of Webito Infotech. You may submit your cancellation requests by e-mail. Your request will not be considered valid unless and until you receive confirmation from our Project Management Office.
The cancellation of the project is based on the service level agreement, as agreed with you while starting the project. Once the project is released for beta delivery, it cannot be canceled. In the event of the cancellation of a project mutually decided between you and Webito Infotech, you have to pay for efforts invested in the project up to the date of cancellation.